Loeffler Randall Reviews

I really wanted to love these shoes because they’re cute, actually, I thought I might just deal with it at first, but they were way too tight on my wider feet. There barely seem to be any width options, which is frustrating for the price. I ended up returning them, and yeah, it was annoying.

I was disappointed when the shoes showed up — the color was way darker than it looked in the pictures. I was expecting something closer to the photos, so it was kind of a letdown.

I ordered a pair that the site clearly showed as available, and a few days later I got an email saying they were actually out of stock. That was really frustrating because I needed them for an event and had counted on the order going through. I get that inventory mistakes happen, but it feels like the right thing to do is keep the website updated so customers aren’t misled or left scrambling. Overall, it ended up being a waste of time...

I had a hard time using the site because the filters kept breaking on me. You’d think narrowing things down would make shopping easier, but it just made the whole process more annoying. Checkout was a hassle too, and by the end I was just ready to be done.

I bought these heels for a wedding because they looked so cute online and seemed perfect with my dress. At first, I was really excited wearing them, but by the time we were getting close to dinner, my feet were already hurting badly. I also noticed they started looking scuffed way faster than I expected, even though I wasn’t doing anything crazy in them. They’re cute for maybe a quick outing or photos, but I definitely wouldn’t pick them again for a long event

I bought a pair from Loeffler Randall and really thought they’d be worth the price. They were super when I first got them, and I was excited to wear them, but then after just a few wears the sole started peeling and the fabric was already scuffed up, so my opinion changed fast.
I wasn’t wearing them constantly either, just out to dinner and normal stuff like that. I tried to be careful with them, so it’s not like I was rough on them. For how much they cost, I expected a lot better, and I probably wouldn’t buy another pair.

Well... I’m still waiting for this to get sorted out. I reached out hoping for actual help, but so far nothing has really been fixed and I don’t feel like I’ve gotten a real solution

I returned my order around a while ago and I’m still waiting on my refund. The whole process has been more frustrating than it should be, and I’m not happy about it

I wanted to love these because they’re really in person, but wow, the heel situation is frustrating. From the second I tried walking in them, they felt shaky and just not secure at all.

The heel kept feeling like it was slightly leaning, so I found myself taking tiny, careful steps like I was trying not to wipe out. That’s not exactly what I want when I’m just trying to wear a nice pair of shoes out somewhere.

For the price, I expected a lot better. They may look nice, but I don’t feel safe wearing them, and that’s kind of a big deal. Definitely won’t be buying these again.

I really wanted to like these, but they take way too long to break in. Even after wearing them several times, my feet still hurt. For the price, I expected them to be a lot more comfortable by now

I really wanted to love these Loeffler Randall shoes because they look so and the style is exactly what I was hoping for. But they just didn’t deliver on what I expected. For the price, you’re kind of promised a quality shoe that will actually hold up, and that was not my experience. After only wearing them a few times, the stitching started looking loose and the sole felt like it was already coming apart. They look great when you first open the box, but once you actually wear them, the quality just isn’t there. Disappointing.

I actually like the shoes, so that part wasn’t the problem. But this is where it got annoying: I reached out with a simple question about my order, and the replies I got were super short and didn’t really answer anything. It felt like they were just trying to close the ticket instead of helping. For what these shoes cost, I expected much better customer service. I don’t think I’ll be ordering again anytime soon.

So... I opened my order and it wasn’t what I ordered. Not really much else to say, honestly, the item was just wrong, which was frustrating

I thought I was getting a deal, but it didn’t really feel like much of a sale in the end 😕

I ordered my regular size thinking these would fit normally, but they were way off for me. The front felt too tight, while the heel kept slipping, so walking around in them just felt awkward and uncomfortable.

i expected a more accurate fit, especially for the price. I followed the size guide, so having to go through a return now is frustrating.

I ordered a pair of shoes from loefflerrandall.com and ended up needing a different size. I figured an exchange would be straightforward, but it turned into more of a project than I was expecting.
The emails took a while, and the instructions weren’t as clear as they could’ve been. I kept having to go back and check what I was supposed to do next, which got annoying fast. It did eventually move along, so I guess it worked out, but it definitely wasn’t smooth.
For the price, I expected the service to feel a bit more polished. I’ll accept that the exchange got handled in the end, but the whole experience left me frustrated enough that I’d probably think twice before ordering directly from them again.

I felt lost throughout the whole order process. The emails I got were so vague that I couldn’t really tell what was going on, and when I reached out to support, it felt like they were answering around my questions instead of actually explaining anything. My takeaway was that there wasn’t much clear communication, which made the whole experience more stressful than it needed to be.

My order showed up in a crushed box, and there was barely any padding inside. For the price, I really expected it to be packed better, like way better. The shoes themselves were okay, but the box looked like it had been thrown around quite a bit. Just not a great first impression at all.

I’ve emailed customer service twice now and still haven’t heard anything back. It’s frustrating because I’m not sure if my messages are even being seen. Has anyone else had the same issue with them not replying?

I tried to place my order, but checkout just kept failing on me. I don’t know why, but I couldn’t finish the purchase no matter what I did